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Shatta Home offers a wide range of ready-made home textiles and furnishings, including curtains ready for installation, cushions, artistic canvases, luxurious bedding, and versatile seating options.
You can find our products at any of our 32 retail branches across Egypt or shop online through our e-commerce website.
To place an order online, simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
We accept various payment methods including credit/debit cards, online banking, and cash on delivery (available in select areas).
Delivery times vary based on your location. Typically, orders are processed within 2-3 business days, and delivery can take an additional 3-7 business days depending on your location.
Yes, we do. Shatta Home is pleased to provide international shipping for our customers outside Egypt. Shipping times and costs will vary depending on the destination. International customers may be responsible for any additional customs duties or taxes upon delivery. For more details, please contact our customer service team at 19116 or support@shatta.com.
Yes, once your order has been dispatched, you will receive a tracking number via email which you can use to track the status of your delivery.
We offer a 30-day return policy on most of our products. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Custom or personalized items are non-returnable.
To initiate a return, please contact our customer service team at our hotline 19116. They will guide you through the return process.
Yes, we offer customization services for certain products. Please contact us directly at 19116 to discuss your specific requirements and get a quote.
Shatta Home products are crafted with a blend of traditional Egyptian craftsmanship and modern design. We prioritize quality, innovation, and sustainability, ensuring our products are both beautiful and durable.
Absolutely! We welcome you to visit any of our 32 retail branches across Egypt to experience our products firsthand.
You can contact our customer service team via email at support@shatta.com or call us at 19116. Our team is available to assist you with any inquiries or issues you may have.
We frequently offer promotions and discounts. Please check our website and subscribe to our newsletter to stay updated on the latest deals and offers.
You can stay updated by following us on social media, subscribing to our newsletter, and regularly visiting our website for the latest news and product releases. If you have any other questions, feel free to reach out to us. We are here to help!
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