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Privacy Policy

Privacy Policy of Shatta.com

Confidentiality and Privacy

Privacy and Confidentiality - Thank you for accessing shatta.com. Our website respects your privacy and seeks to protect your personal data. To learn more, please read the privacy policy below.

The Privacy Policy explains how we collect and use your personal data (under certain circumstances). Also, it is a reminder for all the procedures used to ensure the privacy of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Hence, your name and other information related to you are used in accordance with the terms indicated in the Privacy Policy. We will collect information when necessary or if it is directly related to our dealings with you.

We will keep your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with username and password.

1.     Date we collect

2.     Cookies

3.     Security

4.     Customer’s rights

Date We Collect

We may need to collect your information if you wish to make an order for a good or service from our site. We collect, store and process data necessary to continue your purchase from our site to secure any possible demands that may arise later, and to provide you with the goods and services available. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile phone number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your orders and to provide you with services and information displayed on our site that you order. Furthermore, we will use the information you provide to manage your account with us, to verify your financial transactions on the Internet, audits uploading data from the site, identifying site visitors, developing site page designs and / or content and assigning it to users. We conduct numerous research related to demographics and we send useful or required information to the user such as product and services related information, in the event that you do not object to contacting you about it. If you wish, we communicate via email to provide you with some details about other products and services. However, if you prefer not to receive any promotional and marketing communications, you can withdraw from this option at any time.

We may give your name and address to a third party in order to hand over your purchase order (for example, the delivery worker or the shipping company).

We may be able to store details about your current order on our site, but we cannot retrieve it directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have ordered or will soon order. You can also manage your address details, bank details and any newsletter you have subscribed to. You also undertake to deal with confidentiality when entering your personal data, so do not make it available to an unauthorized third party. We bear no responsibility for the misuse of passwords unless this misuse is caused from us.

Further Use of Your Personal Information

We may use your personal information in opinion polls and marketing research, at your discretion, for statistical purposes while ensuring their complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in the contests. We keep the answers to the polls completely separate from your private email.

We may send information about us, or about the site or our other sites, or about our products, sales, offers, bulletins, and other things related to the companies affiliated with our group or our partners. If you do not wish to obtain this additional information (or in any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (every day except for Fridays, Saturdays and national holidays throughout the Arab Republic of Egypt) from receiving your notification. We will contact you to inquire about the information while it is not clear.

We may use some data, while preserving the privacy and confidentiality of the site, for other purposes, including checking the whereabouts of users on our website and following their links in the e-mail while they subscribe to receive it. This anonymous data does not allow the identification of your personal identity to a third party, for example, publishers.

Competitions (Contests)

In relation to any competition, we use the data to notify the winners and to announce our offers. You can find more details on the terms of participation in each competition separately.

Third Parties and Site Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of the Privacy Policy. For example, we may turn to a third party to assist us in delivering products to you, receiving payments from you and using them for statistics or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party in order to protect against fraud and reduce credit risks. In the event that our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as stated in the Privacy Policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless if we are asked to do so by virtue of the law. The site may contain third-party advertisements or links to other websites or frameworks of other sites. We inform you that we are not responsible for the Privacy Policy of any third party or the content of those policies applied in other sites and we are not responsible for any third party to which we transfer your data in accordance with the Privacy Policy.

Cookies

Acceptance of cookies is not a prerequisite for visiting the site. However, we note that it is not possible to use the "shopping cart" functions on the site and order any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores such files on your computer's hard disk. Cookies can be used to discover an Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this site (for example, remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can set your browser to not accept cookies, but this will limit your use of the site. We hope that you make sure that our use of cookies does not contain any personal or private information and is free of viruses. The site uses (Google Analytics), a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use such information to evaluate your use of the site, prepare reports for website operators on its activity and provide other services related to website activity and internet use. Google may also transfer such information to a third party in the event that it is asked to do the same by virtue of the law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it maintains. You can refuse to use cookies by selecting the appropriate settings on your browser, but please bear in mind that you will not be able to take advantage of the full functionality of the site. By using this site, you agree that Google uses your data as described and for the purposes detailed above.

Security

We use appropriate security techniques and procedures to prevent any unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the website, we store your personal information on a database within a secure online server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). Thus, it is difficult for any hacker to decrypt your information, since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We place direct physical, electronic and procedural guarantees on the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

Customer’s Rights

In the event that you are concerned about your data, you have the right to request access to personal data that we have held about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done for free. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.